Periods of extreme cold combined with wind chill create a substantial risk for frozen or burst pipes. When freezing water in a pipe turns to ice, it expands and can block the water line. No matter if the frozen water pipe is made of plastic, copper, or steel, blockage can create excessive pressure throughout the system and can cause pipes to rupture or fail. 

Among the inconvenience that frozen pipes can cause, you can also experience property damage, high repair costs, and disruptions of your home or business. Hundreds of gallons of water can escape in a single day from just one tiny crack. If you are local to Greensboro, Winston-Salem, High Point, or the surrounding areas and you think your pipes are frozen, call us immediately. In most cases, frozen pipes can be repaired before any long-term damage occurs.

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What to do for frozen water pipes


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Frozen Pipes

From Winston-Salem to Burlington, no homes in the Triad are immune to frozen water pipes. If this happens to your home, the first thing you want to do is mitigate the potential for water damage. Shut off the water main leading into the home or business. This reduces pressure on frozen pipes and will minimize flooding if the pipes burst. 

If the frozen pipe is exposed and visible, use a hair dryer to thaw the ice blockage. DO NOT use an open flame in attempt to thaw the blockage. If the pipes are not visible, Master Plumbers Heating and Cooling has the professional pipe-thawing equipment to quickly fix frozen water pipes. If you ever notice slower water flow and think your pipes might be frozen, call us immediately. In most cases, frozen pipes can be repaired before any long-term damage occurs. 

With 24/7 emergency service, Master Plumbers Heating and Cooling is ready to respond quickly and repair your frozen water pipes. We service homes and businesses in the Greensboro, Winston-Salem, and High Point areas. Our team of experienced plumbing professionals is ready to respond. 

Call our emergency frozen pipe repair line at 336-676-5544.


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First, shut off the water main leading into the home or business. This will reduce pressure on frozen pipes and minimize flooding if it bursts. If the frozen pipe is exposed and visible, try using a hair dryer to thaw the ice blockage. DO NOT use an open flame in attempt to thaw the blockage. If the frozen pipes are not visible or you are unable to thaw the pipe with a hairdryer, call a professional with pipe-thawing equipment.

When it gets cold outside, leave a faucet dripping. Moving water isn’t as likely to freeze. Also, ensure your pipes are properly insulated. This will help protect them from freezing, even in the coldest conditions.

No one likes to see their water bill increase, and leaks are a common reason why this may occur. Running toilets are the leading cause of high water bills for homeowners. Your toilet could be wasting up to 200 gallons of water every day, and leaky faucets can waste up to another 20 gallons daily. Inspect your faucets to check for leaks, and remove your toilet bowl tank to listen for any hissing sounds. If you can’t find any leaks, check your water line and hose bibs. Our plumbers can take care of these tasks for you.

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